Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Shipping

At Raquelitas, freshness is everything. That’s why we ship only to U.S. addresses—sorry, international friends (we’re working on it!). To maintain the peak flavor of our tortillas and chips, we ship using UPS and USPS. They offer the best rates with the fastest shipping times for you.

We ship our orders all together once a month. This is to ensure freshness of the batch, and quite frankly, thats all we can handle currently. Limited time special edition isn't a marketing gimmick. We simply can't make more than we're offering. Contact us with a bulk order, we can work on getting you taken care of at least two weeks in advance.

In the rare event of a lost shipment, don’t worry — we’ll send a replacement at no extra cost.

Cancellations & Modifications

Changed your mind? We accept cancellations within 24 hours of your order—just contact us ASAP to get it sorted.

Shipping to the wrong address is no fun, so please double-check your details at checkout. If you need to update your shipping address, let us know immediately, and we’ll confirm the change with you via email.

Once your order has been shipped, we’re unable to make modifications, so don’t wait to reach out!

Refund Policy

We want you to love every single bite. If you’re not 100% satisfied with your order, let us know within 5 days of receiving it by contacting us here on our website.

Here’s how we’ll make it right:

  • We’ll replace your order at no cost, OR
  • We’ll issue a partial or full refund (depending on the situation)

Since our tortillas and chips are perishable, we can’t accept returns. But trust us, we’ll do everything possible to make sure you’re happy (and full).