Cancellation policy
Pre-orders
When you purchase a pre-order, you are buying a soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. In most cases, we will collect the full amount during checkout.
You can cancel any order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.